Pricing
Affordable, Simple, Fair, Flexible.
From Automation to Operational Excellence. Pay only for what you use — no hidden fees, no installation charges, no upfront commitment.
Free Program
Includes access to the “free” engine — sufficient for FAQs and basic procedures, with performance beating 90% of chatbots.
Automation
AgentMesh™
End-to-End Automation, stronger performance at 50% cost, compared to alternatives.
View AgentMesh product pagePer Month
| Tier | # of Tickets / month | Charging 1 | Pricing |
|---|---|---|---|
Free Free quota every month, perfect for small businesses and trial. | < 1,000 | Free | Free (No credit card required) |
Growth Access to the advanced engine at premium performance and advanced features. | Unlimited | Pay per use | $0.60 / Resolution2 OR $0.09 / AI Interaction3 Whichever results in a lower bill. 4 |
Enterprise Access to dedicated AI engineer support, customized solutions, and premium features. | Unlimited | Contractual discount | Contact sales Contact Sales |
1 Charging is post usage, not pre-usage.
2 A resolution is counted when either the AI fully resolves the request without escalation after at least one interaction of user inquiry (none chitchat), or it hands the case over as instructed after at least three interactions.
3 An AI interaction is one automation cycle from user input to AI response, including all automation steps within that flow.
4 We automatically charge whichever is lower between the two pricing methods so usage stays fair across channels (e.g., email has much lower # of interactions per session, therefore one resolution price is not fair across all channels). In practice, this works like cost per interaction capped at cost per resolution.
Calculator
Estimate your AgentMesh cost
≈ 4 interactions per session
$0.09 per interaction, capped at $0.60 per resolution — we automatically charge the lower of the two. At this resolution rate the per-interaction rate is the cheaper meter.
Insight
Pulse™
Generate deep insight on your business across product, operations, and users.
View Pulse product page| Feature | Description | Pricing |
|---|---|---|
| Weekly Insight | Generate weekly insight on product gaps, areas to improve, user sentiments, NPS, resolution, improvement areas, and more. | Free with AgentMesh |
| Ledger | Analyze each conversation, extract key information, and update the system to ensure all systems are automatically synced up to the latest information. | Contact Sales |
| Agents Insights | Generate insights on agent performance, define metrics, generate scores, identify areas to improve, and continue to track agent performance over time. | |
| Business 360 | Combine multiple sources of public and private data, social media, customer feedback, SAT, and more to develop deep business insight and identify areas to improve. |
Optimization
Evolve™
Real-time monitor, analyze, and optimize your operation and business.
View Evolve product page| Feature | Description | Pricing |
|---|---|---|
| AI Optimization | Identify gaps and areas to improve in AI, make recommendations, and automatically execute optimizations against defined goals. | Free with AgentMesh |
| Signals | Automatically detect signals, define triggers, send notifications, and make suggested actions for teams to review. | Contact Sales |
| Nexus | Define business goals, provide APIs, and let AI suggest improvement actions for human review. After approval, it can automatically take necessary actions to improve business outcomes. | Coming soon |
FAQ
Common questions about pricing.
How does the Free Program work?
Aissist.io offers a Free Program that includes 1,000 free tickets every month. The Free Program runs on the "free" engine, which is sufficient to handle FAQs and basic procedures, with performance that beats 90% of chatbots. No credit card is required to sign up and start using the platform.
What counts as an interaction?
One interaction is defined as a single exchange between a customer and the AI agent, with one incoming message and one AI response.
What is the referenced resolution cost per ticket?
The referenced resolution cost per ticket is free for the Free tier. For the Growth tier, the referenced resolution cost is chat at $0.5 per ticket and email at $0.2 per ticket. Enterprise pricing can be lower based on volume and contract terms.
Are there any hidden fees or installation charges?
No. Aissist.io follows a simple and transparent pricing model. One price includes all features, and there are zero installation charges or hidden fees.
Which platforms can I deploy Aissist.io to?
Aissist.io natively integrates with many platforms, including Intercom, Zendesk, Kustomer, Salesforce, Front, Gorgias, Freshdesk, Freshchat, and HubSpot.
How many languages does Aissist.io support?
Aissist.io supports over 65 languages, including English, Spanish, French, German, Chinese, Japanese, and more, with automatic language detection.
Get started
Start free. Scale when you're ready.
1,000 free tickets every month — no credit card, no commitment. Enterprise contracts available for volume pricing.