AI agents for customer service & sales
Resolutions you can trust. Costs you can predict.
AI agents that resolve customer support and sales end to end, on the helpdesk you already use. Reliable answers, clear insight, and a predictable cost.
1,000 free tickets every month · No credit card required · Connect in about 10 minutes
83%
average resolution rate
4.8/5
CSAT on AI-resolved conversations
<1 hr
connect in minutes, live the same hour
Resolves
Finishes the job, not just the reply.
Aissist works like a coworker, not a bot. Specialist agents reason through the hard cases together, act in your systems, and hand over to a person before the customer has to ask.
Explore AgentMeshMulti-agent framework
Specialist agents plan the work together and cross-check each other, so complex, ambiguous cases get resolved instead of deflected.
Acts
Works in your CRM, order, billing and internal tools to complete multi-step tasks, then closes the case in your helpdesk.
Escalates before customers ask
Judges from the context when a case needs a person — risk, frustration, or anything outside policy — and hands over with the full conversation attached, so nobody has to ask twice.
Reliable
Every output passes through AI governance. Safe in front of your customers.
Every reply is grounded in what you've approved, follows your rules, and knows when a human should take over. Your team sets the guardrails; Aissist stays inside them.
< 1%AI error rate
Grounding, cross-checks between agents, and a self-inspection pass on every output are what keep it there.
Grounded answers
Answers only from your help center, documents, policies and connected systems. No guessing.
Your rules, enforced
Refund limits, verification steps and brand tone apply to every conversation, on every channel.
Knows when to hand off
Sensitive, unclear or out-of-policy cases go to your team at the right moment, with full context.
Secure by design
ISO 27001 certified and GDPR compliant, with clear limits on what AI can access and use.
Reveals
Know your customers, products and agents.
Pulse reads every conversation, AI and human, and shows what's shifting and why: the product issues, policy gaps and trends behind your volume, before they cost you a customer.
Explore Pulse
Self-evolve AI
Improves every week. Your team stays in control.
No retraining projects, no quarterly tuning. Evolve learns from how your best agents work and turns every gap into a tested improvement.
EvaluateEvery conversation is scored against how your best agents handle the same issue.
ExperimentFixes for each gap are tested on live traffic and measured before they spread.
Ship with approvalWhat works is rolled out. Changes to policy, brand or compliance wait for your sign-off.
Pricing
Predictable cost. Pay for usage, capped per resolution.
Pay-per-resolution overcharges easy questions. Pay-per-usage has no ceiling. Aissist meters actual usage and caps every resolution, so you get the best of both.
Simple questions cost less.
Many conversations are a single easy question. With usage metering, a quick answer costs a fraction of a full resolution instead of the same flat fee.
A guaranteed ceiling as you scale.
However complex a conversation gets, it never costs more than the cap. Your spend grows in line with volume, with no surprises.
Rated on G2
“We are growing by 40% year after year and we did not hire new support staff.”
Director · web hosting company · G2 review
4.8out of 5Read reviews on G2
Ready when you are
See it resolve your own tickets.
Connect your helpdesk in about 10 minutes. Aissist builds from your help center and past tickets, and your cost is capped from day one.
FAQ
Direct answers for AI buyers.
Clear answers to the questions teams ask when evaluating agentic AI for customer support, sales, and operations.
What does Aissist do?
Aissist is an independent AI agent for customer service and sales. It resolves conversations end to end inside Zendesk, Intercom, Freshdesk, Salesforce, HubSpot, Kustomer, Front and Gorgias, and hands sensitive cases to your team.
How does pricing work?
You pay for actual AI usage, and every resolution is capped: $0.20 for email, forms and social, $0.60 for chat, WhatsApp and SMS. Simple questions cost less, complex ones never cost more than the cap, and handoffs are free. See pricing details.
How does it avoid wrong answers?
It answers only from your knowledge base, policies and connected systems, and escalates anything sensitive, unclear or out of policy with the conversation attached. See how we keep AI reliable.
Does it replace my support team?
No. It resolves routine conversations so your team can focus on complex ones, and customers can always reach a human in one step.
Can Aissist automatically learn and improve?
Yes. Aissist improves itself automatically through a closed AI loop. Pulse continuously analyzes every interaction to detect change, diagnose root causes, and surface knowledge gaps, and Evolve turns those findings into recommended actions and executes optimizations. Each cycle feeds the next, so resolution rate and quality keep rising over time, without a manual retraining project.
What is agentic AI in customer support?
Agentic AI in customer support goes beyond answering questions. It can reason through complex issues, use business context, coordinate system actions, and escalate intelligently when a case needs human judgment.
How is Aissist.io different from a traditional chatbot?
Traditional chatbots mainly handle FAQs and scripted flows. Aissist.io is designed for multi-step support and sales work, combining multi-agent execution, workflow actions, operational insights, and human handoff when complexity rises.
What outcomes can businesses measure from agentic AI?
Businesses typically measure resolution rate, CSAT, response time, cost reduction, conversion impact, escalation quality, and how well AI improves agent productivity and operational visibility.
Want the answers other reviews skip — real price math, what's certified, and where we're the wrong fit? Read the straight answers.