Case studies

Customer Stories, Proven Impacts

Name: Agentic AI Platform for Customer Support and Sales
Brand: Aissist.io

Trusted by 600+ businesses globally, processing 10M+ interactions every month.

Holafly

Holafly scales 3X at reduced cost with Aissist, an Intercom Fin alternative for AI support

“Not only our sales and support operations increased by 3X during peak season, the CSAT improved. We are now ready to scale further.”

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75%
Resolution Rate (CX): 95%
Resolution Rate (Sales): 4.8 out of 5.0
CSAT: +30%
Sales Conversion Rate

Sunroom Rentals

sunroom automates 95 percent of sales

“It was ridiculously easy to implement because it doesn't need any heavy lifting to work correctly. With 90% incoming traffic is handled by Digital Agents, we are now extending a new business line.”

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90%
Resolution Rate: -50%
Cost: 90% Traffic
Automation: Open New Business Lines
Growth

Payphone

Payphone delivers 10x faster support and global expansion

Scaled customer operations with consistent, fast responses.

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75%
Resolution Rate: 10X Faster
Response Time

Nubrakes

Nubrakes automates 90% of sales and boosts conversion per rep

Digital Employees uplift sales conversion and reduce cost.

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95%
Resolution Rate: +40%
Sales Conversion Per Person

EDIS Global

EDIS Global automates hosting support without guesswork

Hybrid AI support for VPS hosting that delivers fast, compliant, and consistent answers across 40+ countries.

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85%
Resolution Rate: -50%
Cost

Coros

Coros Cuts Support Time with AI for Wearables

Performance wearable support scaled with AI to cut resolution time by 10X and maintain premium customer experience.

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80%
Resolution Rate: 10X Faster
Time To Resolution

Pelsbarn

Pelsbarn stays always-on across social

Pelsbarn resolves 95% of social comments automatically — deepening brand loyalty and generating revenue without added headcount.

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95%
Social Comments Resolved: Enhanced
Brand Loyalty

Game Room Shop

Game Room Shop automates presales on Gorgias

Live Shopify data answers without added hiring.

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60%
Resolution Rate: Eliminated
Hiring Need

Grab A Gun

Grab A Gun delivers compliant 24/7 customer support with AI on Zendesk

Regulated ecommerce support scaled with AI for faster, compliant answers across every inquiry.

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24/7
Coverage: High
Consistency

Weltrade

Weltrade automates 90% of Tier 1 support with agentic AI

Weltrade used Aissist.io to automate complex global support, resolve 65% of inquiries instantly, and structure the remaining cases for efficient backend handling.

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65%
Instant Resolution: 90%
Tier 1 Automated

SMT Group

SMT Group resolves 85% of tickets and cuts resolution time 5X for custom paint

A customized-paint online retail chain automates support to resolve 85% of tickets end-to-end, hold a 4.6 CSAT, and shorten ticket resolution time by 5X.

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85%
Resolution Rate: 4.6 / 5
CSAT