Aissist.io vs Eesel AI: Pricing, Setup, and Support Compared

If you’re comparing AI automation tools for customer support or sales, you’ve likely seen claims from both sides. We want to set the record straight. This post compares Aissist.io with Eesel AI from our perspective — with accurate information on setup, pricing, and what real users say.

Setting the record straight on setup

Some articles claim that Aissist.io requires a “long, expert-led setup that can take weeks or months.” That’s not true.

Aissist.io connects to your existing systems in a few clicks. You can go live with:

• Help desks: Zendesk, Intercom, Front, Gorgias, Freshdesk, Kustomer
• E-commerce: Shopify, Adobe Commerce, WooCommerce

No lengthy sales cycles or consultant-led rollouts are required. Our Digital Employees plug directly into your queue and start working. If you’ve read otherwise, that description doesn’t match how our customers actually deploy Aissist.io today.

Pricing: transparent, usage-based, and cost-effective

We mostly use a pay-per-interaction model. You get 3,000 free interactions every month, and after that you pay only for what you use — with no hard caps that force you to stop or “switch plans” when you grow. Per user request, we can also negotiate pay per resolution or pay per session.

How Aissist.io pricing works

• Free tier: Up to 3,000 interactions/month on our Base Engine
• Starter: $0.09 per interaction (3,000–15,000 interactions/month), with access to our Advanced Engine
• Growth: $0.07 per interaction at higher volumes

So effective pricing is from $0.07–0.09 per interaction — transparent and straightforward.

How Eesel AI pricing compares

Public pricing shows:

• ~$239/month for up to 1,000 interactions → about $0.24 per interaction
• ~$639/month for up to 3,000 interactions → about $0.21 per interaction

So for the same volume, Aissist.io is roughly half the cost per interaction (e.g. ~$0.09 vs ~$0.21). On top of that, we give you 3,000 free interactions each month before any charge. If you value low cost per interaction and no artificial usage ceilings, our model is designed for that.

Why we don’t cap your usage

With Aissist.io, we don’t limit how much you can use the system — we only charge per interaction. You can scale support and sales automation without hitting a wall or being forced into a much higher plan. What you’ve heard about “frustrating usage limitations” and “needing to switch between systems” in other tools is exactly the kind of friction we avoid with a simple, uncapped usage-based model.

What users say: G2 reviews

Real feedback helps. Here’s what shows up in public reviews.

Eesel AI (G2)

From G2 reviews of Eesel AI, users often mention:

• Price is high for the interaction limits they get
• Slow customer support when they need help
• Usage limitations are frustrating — including having to switch between systems for coaching and edits

So cost, support speed, and product flexibility are recurring themes.

Aissist.io (G2)

On G2 reviews of Aissist.io, customers highlight strong customer support and a platform that fits their workflow. We’re committed to keeping it that way: responsive support and a product that scales with you, not against you.

Feature comparison at a glance

Who each platform is for

Eesel AI may suit teams that strongly prefer a fixed monthly subscription and a defined interaction bucket, and are okay with higher cost per interaction and potential usage limits.

Aissist.io is built for teams that want:

• Quick setup — connect your help desk or e-commerce platform in minutes
• Lower cost per interaction — about half the per-interaction cost at comparable volumes, plus 3,000 free interactions monthly
• No usage caps — scale without hitting plan limits
• Responsive support — as reflected in our G2 reviews

Summary

• Setup: Aissist.io connects to Zendesk, Intercom, Front, Gorgias, Freshdesk, Shopify, Adobe Commerce, and WooCommerce in a few clicks. Claims of “weeks or months of expert-led setup” do not reflect how we work today.
• Pricing: We offer 3,000 free interactions per month and per-interaction pricing from $0.07 (Growth) to $0.09 (Starter) — roughly half the per-interaction cost of Eesel’s published plans (~$0.21–0.24).
• Usage: We don’t cap usage; you only pay per interaction. That avoids the “usage ceiling” and “switching systems” frustrations reported elsewhere.
• Support: Our customers consistently rate our customer support highly on G2; Eesel users often cite high price and slow support as concerns.

If you want agentic AI that’s quick to deploy, cost-effective at scale, and backed by strong support, we invite you to try Aissist.io and see how it compares for your team.

FAQs

Does Aissist.io really require a long, consultant-led setup?
No. You can connect Aissist.io to Zendesk, Intercom, Front, Gorgias, Freshdesk, Shopify, Adobe Commerce, and WooCommerce in a few clicks. Many customers go live without lengthy implementations.

How does Aissist.io pricing compare to Eesel AI?
Aissist.io offers 3,000 free interactions per month and per-interaction pricing from $0.07 (Growth) to $0.09 (Starter). Eesel’s published plans work out to roughly $0.21–0.24 per interaction. For the same volume, Aissist.io is typically around half the cost per interaction.

Are there usage limits on Aissist.io?
We don’t cap how many interactions you can run. You pay per interaction, so you can scale without hitting a plan ceiling or being forced to switch systems when you grow.

What do users say about Aissist.io support?
Customers rate our customer support highly on G2. You can read their feedback on our G2 review page.