Customer SupportSales
70% of our customers achieved resolutiion rate of 80% - 98%
We are proud to share that 70% of our customers achieved resolution rate of 80% - 98%
Apr 3, 2025•Rob Jiang•3 min read
Aissist Blog
Latest Insights
Discover the latest trends, insights, and innovations in AI-powered business automation
Use CasesCustomer Support
Automate Service for Firearm Retailer
In today's fast-paced world, the demand for efficient and effective customer support has never been higher, particularly in specialized industries like firearm retail. Aissist.io is at the forefront of this transformation, providing innovative solutions that automate customer support for firearm retailers through the deployment of digital employees on platforms like Zendesk, Front, Gorgias, and Intercom.
Mar 12, 2025•Lifan Xu•5 min read
PricingCost Optimization
Why do we charge on interactions instead of resolutions?
we believe that charging on interactions is more fair and transparent for both the customer and the business.
Feb 28, 2025•M.W.•3 min read
PricingAI Technology
Build vs Buy: How to Decide on Your AI Strategy
The right answer depends on multiple factors — from the complexity of your use case to the strategic importance of AI in your business
Feb 14, 2025•M.W.•6 min read
AI TechnologyAutomation
Why Auto-Pilot?
In Aissist.io, we strongly recommend all our customers to use auto-pilot as the long-term solution. The auto-draft and co-pilot solutions are there as a temporary phase and complementary solution, while the Auto-Pilot is the mode that can help you fully unleash the power of AI.
Jan 12, 2025•Lifan Xu•3 min read
SalesTrends
Build a Hybrid Team to Unleash Your Growth Potential
Are you facing growth limitations due to manual processes in your sales and service teams? This is the primary challenge for fast growing SMBs. Utilize the cutting-edge AI technology offered by Aissist.io to expand the capacity of your enterprise.
Dec 04, 2024•Lifan Xu•5 min read
AI TechnologyAutomation
Context, Instruction, and Example
It is the core recipe of our AI engine that empowers high-quality conversation for sales and support.
Nov 15, 2024•M.W.•5 min read
SalesRevenue Operations
In transactional selling, response time is everything
Response time is the most important factor in transactional selling. It is the difference between success and failure.
Sep 15, 2024•Lifan Xu•6 min read
AI TechnologyAutomation
No Rules
We only hold one rule: No Rules, No Flows, No Trees => No Limits
Sep 07, 2024•Rob Jiang•4 min read