Case studies

Customer Stories, Proven Impacts

Name: Aissist.io
Brand: Aissist.io

Stories from teams elevating and scaling service and sales with Aissist.io, each with measurable impact.

Holafly

Holafly scales 3X at reduced cost with Aissist, an Intercom Fin alternative for AI support

Scaled peak-season support while improving CSAT with an AI support bot alternative to Intercom Fin.

"Not only our sales and service operations increased by 3X during peak season, the CSAT improved. We are now ready to scale further."

75%

Resolution Rate (CX)

95%

Resolution Rate (Sales)

4.8 out of 5.0

CSAT

+30%

Sales Conversion Rate

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Coros

Coros resolves issues 10X faster and saves 50% with AI support for wearables

Performance wearable support scaled with AI to cut resolution time by 10X and maintain premium customer experience.

"The AI agents handle complex customer inquiries with human-like understanding, dramatically improving our support quality and extend our reach to new channels."

Game Room Shop automates presales on Gorgias

Live Shopify data answers without added hiring.

"The AI agent now handles most presales questions with live Shopify data, letting our team focus on the edge cases that matter."

SMT Group resolves 85% of tickets and cuts resolution time 5X for custom paint

A customized-paint online retail chain automates support to resolve 85% of tickets end-to-end, hold a 4.6 CSAT, and shorten ticket resolution time by 5X.

"Aissist.io resolves 85% of our tickets on its own, keeps CSAT at 4.6, and cut our resolution time by 5X — our customers get answers on their custom orders in minutes, not days."