Customer SupportInsight
What do Freshdesk AI reviews say?
Learn what Freshdesk AI reviews say about the best AI agents for customer support.
Feb 19, 2026 · Lucía Díaz · 5 min read
Latest Insights
Articles, industry benchmarks, technology deep dives and customer stories on AI-powered business automation.
Customer SupportInsight
AI for Zendesk: How to Use AI to Improve Customer Support
Learn how to use AI to improve customer support with Zendesk. We'll cover the best AI agents for Zendesk, how to set them up, and how to use them to improve your customer support.
Feb 13, 2026 · Alex Gomez · 5 min read
Customer SupportInsight
Zendesk AI Pricing Explained: Is It Worth the Cost for Modern Support Teams?
Explore Zendesk AI pricing, costs, and why agentic AI like Aissist.io delivers lower cost per resolution for support teams.
Feb 01, 2026 · Alex Gomez · 7 min read
Customer SupportInsight
Intercom Fin vs Aissist.io: Features, Automation Depth, and Pricing Models Compared
Compare Intercom Fin vs Aissist.io on features, automation depth, and pricing. Learn which AI fits your needs and when agentic AI becomes necessary.
Jan 30, 2026 · Lucía Díaz · 14 min read
Customer SupportInsight
Zendesk AI vs Aissist.io: Which One Is the Right Fit for Your Business?
A practical comparison of Zendesk AI and Aissist.io across features, automation depth, and pricing to help teams pick the right automation model.
Jan 30, 2026 · Lucía Díaz · 9 min read
PricingAI Technology
2026 Happy New Year
Happy New Year to all Aissist.io customers! Here is a new year gift for you.
Jan 04, 2026 · M.W. · 2 min read
PricingAI Technology
Choosing the Right Pricing Model for AI Agents: Transparency, Incentives, and Fit
Each model represents a different balance between transparency, predictability, and incentive for continuous improvement.
Nov 11, 2025 · Alex Gomez · 5 min read
PricingCost Optimization
Why do we charge on interactions instead of resolutions?
we believe that charging on interactions is more fair and transparent for both the customer and the business.
Feb 28, 2025 · Alex Gomez · 3 min read
PricingAI Technology
Build vs Buy: How to Decide on Your AI Strategy
The right answer depends on multiple factors — from the complexity of your use case to the strategic importance of AI in your business
Feb 14, 2025 · Nadia Yun · 6 min read