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Name: Agentic AI Platform for Customer Support and Sales
Brand: Aissist.io

Articles, industry benchmarks, technology deep dives and customer stories on AI-powered business automation.

Customer SupportBuyer GuideComparisonOct 08, 2026 · Rob Jiang · 9 min read

Intercom vs Zendesk (2026): After Salesforce Bought Fin

Intercom is now Fin and owned by Salesforce; Zendesk bought Forethought. Seat prices, AI billing units and what counts as a billable resolution side by side, a worked bill at 1,000, 10,000 and 50,000 contacts, and when neither is the answer.

PricingBuyer Guide

Agentforce Pricing 2026: Flex Credits vs Cost per Resolution

Agentforce costs $0.10 per action on Flex Credits, $2 per conversation or $2 per Help Agent resolution. Converted to cost per resolved case at a 65% resolution rate, the action meter beats a $0.60 per-resolution price only below about four actions per conversation. Includes a side-by-side with Fin, Zendesk AI, Sierra and Decagon, and a checklist for Fin customers before renewal.

Sep 28, 2026 · Lucía Díaz · 13 min read

AI TechnologyBuyer Guide

Best LLM Gateways and Model Routers (2026): 7 Compared

Seven LLM gateways and model routers graded on what breaks in production: failover behaviour, mid-conversation state, per-request cost attribution and added latency. Every gateway fails over a request; none fails over a conversation, because provider-held state and prompt caches don't cross providers.

Sep 24, 2026 · Lifan Xu · 9 min read

Customer SupportBuyer Guide

6 Best Gorgias Alternatives & Competitors (2026)

Compare the 6 best Gorgias alternatives for 2026 — real G2 ratings, verified pricing, cheaper picks vs ticket-based cost and Zipchat AI for adding automation without a migration, and the Gorgias vs Zendesk decision.

Sep 21, 2026 · Alex Gomez · 12 min read

Customer SupportBuyer Guide

6 Best Front Alternatives & Competitors (2026)

Front alternatives compared: 6 help desks and AI agents ranked on seat price, AI billing unit, ownership, published resolution rate and G2 rating.

Sep 10, 2026 · Alex Gomez · 10 min read

ComparisonBuyer Guide

Decagon vs Sierra vs Aissist: 2026 Buyer's Guide

Decagon, Sierra and Aissist.io compared for mid-market teams on entry cost, deployment time, pricing model, voice and channels — every figure labelled Published, Reported or Vendor-claimed.

Aug 31, 2026 · Alex Gomez · 12 min read

Buyer GuideComparison

Best Order Tracking & WISMO Reduction Software (2026)

Six order tracking and WISMO reduction tools compared on published pricing, review counts and real evidence — AfterShip, Track by Loop, Malomo, Narvar, Shippo and Aissist.io.

Aug 28, 2026 · Alex Gomez · 13 min read

Buyer GuideComparison

Discord for Business 2026: Slack + 6 Alternatives

Discord for business has no business tier at any price — no SSO, no admin console, no export. A sourced head-to-head with Slack plus six alternatives for governed team chat and branded customer communities, with verified pricing read August 2026.

Aug 21, 2026 · M.W. · 32 min read

Buyer GuideComparison

9 Best Internal Communication Tools in 2026

The 9 best internal communication tools for distributed teams in 2026 — Slack, Teams, Google Chat, Twist, Lark, Mattermost, Zoho Cliq, Chanty and Loom compared on verified pricing, what each free tier actually deletes, export fidelity and total cost at 40 seats.

Aug 21, 2026 · M.W. · 30 min read

Buyer GuideComparison

Best AI Coding Tools 2026: 6 Agents Compared

The 6 best AI coding tools for 2026 — Claude Code, Codex, Cursor, Copilot, Antigravity and CodeRabbit compared on verified prices, real G2 scores and SOC 2 status, with the billing unit normalised and a worked cost example for 10 developers.

Aug 21, 2026 · Rob Jiang · 28 min read