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Discover the latest trends, insights, and innovations in AI-powered business automation

Read article: How Coros Elevated Customer Service with Aissist.io's Digital Agents - AI automation insights by Aissist.io
Use CasesCustomer Support

How Coros Elevated Customer Service with Aissist.io's Digital Agents

Coros, a global leader in performance wearables and electronics for professional athletes, sets a high bar not only in product innovation but also in customer experience.

May 9, 2025Lifan Xu3 min read
Read article: Chatbot is dead, here comes the digital employee - AI automation insights by Aissist.io
TrendsCustomer Support

Chatbot is dead, here comes the digital employee

Chatbot is dead, Digital Agent is rising. What’s the difference?

May 8, 2025M.W.4 min read
Read article: How EDIS Global Built a Scalable Hybrid Customer Support Team with Aissist.io - AI automation insights by Aissist.io
Use CasesCustomer Support

How EDIS Global Built a Scalable Hybrid Customer Support Team with Aissist.io

70%+ issue resolution by AI across 8 languages, reduced costs, and accelerated support scalability

May 1, 2025M.W.5 min read
Read article: 95%+ CSAT - AI automation insights by Aissist.io
Customer SupportSales

95%+ CSAT

Aissist.io achieves 95% CSAT score, outperforming human's 85%.

Apr 15, 2025Rob Jiang3 min read
Read article: 70% of our customers achieved resolutiion rate of 80% - 98% - AI automation insights by Aissist.io
Customer SupportSales

70% of our customers achieved resolutiion rate of 80% - 98%

We are proud to share that 70% of our customers achieved resolution rate of 80% - 98%

Apr 3, 2025Rob Jiang3 min read
Read article: Automate Service for Firearm Retailer - AI automation insights by Aissist.io
Use CasesCustomer Support

Automate Service for Firearm Retailer

In today's fast-paced world, the demand for efficient and effective customer support has never been higher, particularly in specialized industries like firearm retail. Aissist.io is at the forefront of this transformation, providing innovative solutions that automate customer support for firearm retailers through the deployment of digital employees on platforms like Zendesk, Front, Gorgias, and Intercom.

Mar 12, 2025Lifan Xu5 min read
Read article: Why do we charge on interactions instead of resolutions? - AI automation insights by Aissist.io
PricingCost Optimization

Why do we charge on interactions instead of resolutions?

we believe that charging on interactions is more fair and transparent for both the customer and the business.

Feb 28, 2025M.W.3 min read
Read article: Build vs Buy: How to Decide on Your AI Strategy - AI automation insights by Aissist.io
PricingAI Technology

Build vs Buy: How to Decide on Your AI Strategy

The right answer depends on multiple factors — from the complexity of your use case to the strategic importance of AI in your business

Feb 14, 2025M.W.6 min read
Read article: Why Auto-Pilot? - AI automation insights by Aissist.io
AI TechnologyAutomation

Why Auto-Pilot?

In Aissist.io, we strongly recommend all our customers to use auto-pilot as the long-term solution. The auto-draft and co-pilot solutions are there as a temporary phase and complementary solution, while the Auto-Pilot is the mode that can help you fully unleash the power of AI.

Jan 12, 2025Lifan Xu3 min read
Insights | Aissist.io